This statement explains the privacy and the data protection practices which apply to JMD Law
Our aim is to safeguard our users' privacy whilst providing a personalised and valuable service. Collecting personal information is necessary if we are to satisfy the expectations and requirements of our users, e.g. by communicating with them and providing an interactive service. We appreciate that you do not want the personal information you provide to us distributed indiscriminately and here we explain what information we collect, what we do with it and what controls you have.
Personal information we collect and how it’s used
Any personal information such as name, postal address, telephone number, and email address supplied via this website & completing our website’s forms will only be used to provide a requested service and will not be disclosed to any other third party without your prior permission or unless we are required to do so by law. We may contact you in response to your enquiry, to offer requested services or to provide you with information that you have requested. We do not keep your data for any longer than is necessary.
Any non-personal information such as IP address, pages accessed, and files downloaded will only be used to determine how many individuals use our site, how many people visit on a regular basis, which pages are most popular, and which pages are least popular. This information doesn’t tell us anything about who you are or where you live, it is simply used to enable us to monitor and improve our service. This is done by way of cookies on our website and the use of analytical services such as Google Analytics.
Personal information that we may hold includes, but is not limited to:
Name; address, telephone numbers, e mail addresses
Family and lifestyle circumstances
Business and occupation activities
Physical and mental health information
Data about your children
How long will we keep your information
We usually keep your information for the whole time that you have a business relationship with us and for 7 years afterwards.
For property transactions we keep your information for 15 years.
For wills and probate matters we keep your information indefinitely.
Who we share your information with
This is usually limited to other people who are associated with our work on your case and may include:
The Official solicitor
Court approved experts
Health care professionals, social and welfare organisations
Medical records collation services
Securing your personal information
At JMD Law, we are committed to protecting your privacy, we follow strict security procedures to ensure that your personal information is not damaged, destroyed, or disclosed to a third party without your permission, and to prevent unauthorised access. The servers that store your information are kept up to date and secured with appropriate firewalls/virus protection and have restricted access.
Your rights to your personal information
As a user you have the following rights
Accessing your data & complaints
You also have the right to lodge a complaint with the Information Commissioner’s Office.
For further information about your rights, please contact the Information Commissioner’s Office, or your local Citizens Advice Bureau.